Decree Blog

The Authority for Public Services Regulation has issued a new Water and Treated Water Supply and Wastewater Collection and Transport Services Customers Welfare Regulation that sets the obligations of water and wastewater service providers towards their customers. The predecessor of APSR, the Electricity and Related Water Sector Authority, issued a regulation for electricity sector customers in 2020, and this regulation follows an extremely similar approach for water and wastewater sector customers.

This regulation sets the obligations of service providers in the water and wastewater sector such as the obligation to provide a service agreement in the Arabic and English languages, an obligation not to discriminate between customers, and an obligation to maintain the confidentiality of the information they collect.

The regulation also provides a detailed complaint mechanism procedure, outlines the process for service disconnection, determines billing details, and grants APSR the right to impose administrative penalties of up to 20,000 Rial Omani against service providers who violate this regulation.

You can read the regulation in full in English on the link below:

The Authority for Public Services Regulation has issued the Regulation on Accident Notification in the Water and Wastewater Sector that imposes obligations on providers of licensed water and wastewater activities to report certain types of accidents to the Civil Defence and Ambulance Authority, APSR, and the chairman of the board of the service provider.

The regulation classifies accidents into serious accidents (ones that involve death or injury), significant accidents (ones that involve certain types of service interruption), and serious incidents (incidents that are likely to result in a serious or significant accident). It also includes obligations relating to the minimum information to be included in the notification, obligations for producing preliminary and final accident reports, obligations for sharing information with other licensed service providers, obligations relating to the person responsible for the site of the accident, and obligations relating to record-keeping.

APSR has the authority to impose administrative fines against those who violate the regulation amounting up to 20,000 Rial Omani.

You can read the regulation in full in English on the link below:

The Ministry of Agriculture, Fisheries, and Water Resources has issued the Executive Regulation of Veterinary Medicines, which is issued pursuant to the Law of Veterinary Medicines of 2017.

The regulation is based on the GCC Executive Regulation of Veterinary Medicines which was approved by the GCC Agricultural Cooperation Committee in 2011.

The regulation provides the specific details regarding licensing and registration of veterinary medicines companies and factories, the duration of the licence, the requirements of the application, general specifications regarding factories, and the obligations of the licence holder.

The regulation also covers the registration of veterinary medicines and provides details regarding the supply of samples, the examination of the registration application, the classification of veterinary medicines, and the obligations imposed on local and foreign factories.

Finally, the regulation outlines the competences of registration committees, the powers of the ministry to ban or suspend the circulation or import of veterinary medicines, and the procedures for the destruction of violating medicines.

You can read the regulation in full in English on the link below:

The Ministry of Housing and Urban Planning issued the Regulation for Providing Some of Its Services through Engineering Offices to allow these offices to provide planning and survey services to the public on behalf of the ministry.

Under this regulation, MHUP services relating to detailed cadastral survey of land plots; modification of approved land plots; placement and delivery of markers for approved land plots; merging, splitting, and dividing approved land plots; and issuing a certificate of completion of the implementation of service routes may be provided by engineering offices and engineering consultancy offices, provided that they obtain a certificate from MHUP to provide these services.

The regulation specifies the procedures and requirements for obtaining the certificate, the rights of service applicants, the consequences of committing violations by the engineering offices, and the mechanism for sharing the fees between MHUP and the engineering offices.

This regulation entered into force on 20 March 2023.

You can read the regulation in full in English on the link below:

The Ministry of Housing and Urban Planning issued Ministerial Decision 38/2023, which amends schedule 12 of the Regulation of Values, Fees, and Prices Collected by the Ministry of Housing. This amendment adds a new item to schedule 12 for applying through the electronic system to obtain a permit for the promotion of international real estate within Oman. The fee for issuing this permit amounts to 500 Rial Omani.

The amendment came into force on 13 March 2023.

You can read the amendment in full in English on the link below:

The Consumer Protection Authority has issued an amendment to the Executive Regulation of the Consumer Protection Law. The amendment gives authority to the ministries to propose to the Council of Ministers amendments to the Consumer Protection Regulation, and if these amendments are approved by the Council of Ministers then the CPA has a legal obligation to issue these amendments.

Prior to this amendment the Council of Ministry had the authority to propose amendments, this new amendment makes it clear that all relevant entities can propose amendments to the Council of Ministers in this regard.

You can read the amendments in full in English on the link below:

The Ministry of Transport, Communication, and Information Technology has issued amendments to the Executive Regulation of the Law of Carriage by Land. The amendments place special emphasis on installation of tracking systems on licensees for transporting goods. This obligation extends to vehicles not registered in Oman, when they enter or transit through its lands.

The regulation sets out an administrative penalty if the tracking systems are tampered with or re-installed by unauthorised entities amounting to a fine of 400 (four hundred) Rial Omani for the first time, which is doubled in the event of repetition, and will lead to cancellation of the licence when repeated for the third time.

You can read the amendments in full in English on the link below: